Help Centre

Welcome to the Baska Fashion Store Help Centre! We're here to make your shopping experience smooth and enjoyable. Find answers to common questions or reach out to us directly for support.

🔎 Frequently Asked Questions

Q: How can I place an order?
A: Simply select your item, choose the size, and click "Add to Cart." Then proceed to checkout.

Q: How do I track my order?
A: After your order ships, you’ll receive a tracking link via email or SMS.

Q: What if the item I received is damaged or incorrect?
A: Contact us within 48 hours of delivery with a photo of the item, and we’ll resolve it quickly.

Q: Can I change or cancel my order?
A: Orders can be changed or cancelled within 2 hours of placing them. Email us ASAP at support@baskafashion.com.

Q: Do you offer gift cards?
A: Yes! Digital gift cards are available and can be emailed directly to the recipient.